• Work in an organization that prioritizes faith, social responsibility, and holistic family support.

• Enjoy a collaborative and supportive work environment with opportunities for professional growth.

• Enjoy generous paid time off and leave to ensure you have time to recharge.

• Comprehensive extended health benefits to promote physical and mental well-being.

• Provision of Employee Assistance Program (EAP) including counseling to support mental health.

• Enjoy staff discounts on all Focus on the Family resources and materials.

• RRSP Matching starting at 5% after a year of continuous employment to help plan your financial future.

What’s the job? 

About You

• Diploma or degree in Information Technology, Computer Information Systems, Business Technology Management, Business Administration, Computer Science, or related field. 

• 3 to 5 years administering or supporting an ERP system or comparable business-applications platform, including hands-on configuration. Direct NetSuite administration experience is strongly preferred.

• Training or certification in business analysis, IT service management (ITIL), Power BI, NetSuite, or CRM administration is an asset.

• Comfortable with an ERP platform's scripting and workflow tools, able to write and modify scripts for routine needs and to recognize when to escalate complex builds. Hands-on NetSuite scripting with SuiteFlow and SuiteScript 2.x is an asset.   

• Strong data-management discipline, including data hygiene, reconciliation, and an eye for detail and accuracy.

• Excellent interpersonal skills with the ability to build strong relationships with various levels of leadership to clarify business needs and evaluate alternative businesssolutions.

• Experience coordinating or supporting integration or data migration projects across ERP, HRIS, CRM, e-commerce, or marketing platforms is a strong asset.

• Strong facilitation skills for discussions, workshops, and meetings, ensuring all voices are heard and insights are effectively captured.

• Understanding of business systems, reporting, data management, and user adoption.

• Ability to handle numerous tasks in a fast-moving, rapidly changing environment.

• You have a growing, personal relationship with Jesus Christ.

Other Requirements 

This important role requires an individual who is able to sign and adhere to our Christian Foundations and Standards.

We thank everyone for their interest in this role. To better manage our resources, please note that only shortlisted candidates will be contacted for next steps.

• Be part of a mission-driven team that makes a tangible difference in the lives of families.

• Work in an organization that prioritizes faith, social responsibility, and holistic family support.

• Enjoy a collaborative and supportive work environment with opportunities for professional growth.

• Enjoy generous paid time off and leave to ensure you have time to recharge.

• Comprehensive extended health benefits to promote physical and mental well-being 

• Provision of Employee Assistance Program (EAP) including counseling to support mental health. 

• Enjoy store discount for staff to all Focus on the Family resources and materials.

• RRSP Matching starting at 5% after a year of continuous employment to help plan your financial future.

What’s the job?  

1. Strategic Ministry and Community Engagement 

• Grow Focus Canada's reach, influence, and ministry impact by establishing and strengthening strategic relationships with churches, denominations, ministry networks, Christian schools, and other ministry partners across Canada.

• Strong understanding of the theological distinctives, structures, and relational dynamics of denominational and ministry partners to support effective collaboration.

• Identify annual goals and identify expansion opportunities for the Impact Teams volunteer program.

Success looks like:

• A comprehensive database of churches, denominations, educational institutions, ministry networks, and parachurch organizations that engage with Focus on the Family Canada is created and maintained.

• Increased engagement with Focus Canada resources, programs, and ministry initiatives with strong understanding of the issues facing the local church in Canada.

• Positive partner satisfaction and retention.

2. Relational Development & Networking:

• Identify, develop, and support partnerships that advance organizational priorities, ministry programs, and long-term ministry impact.

• Promote core ministry initiatives, including Kerith Ministry Leaders Retreats, Hope Restored, Journey to Us, and other relevant resources, to denominations, ministry networks, Christian schools, and post-secondary institutions.

Success looks like:

• New strategic relationships and partnership opportunities are identified and developed.

• Expansion of Focus Canada Resource Centres and strategic church engagement initiatives.

• Increased participation in Clergy Care and related ministry programs

• Increased formal partnership agreements with churches, denominations, networks, and ministry organizations.

3. Public Representation and Speaking Engagements:

• Represent Focus Canada with credibility, professionalism, and ministry effectiveness through speaking engagements, conferences, denominational gatherings, and ministry events in collaboration with the Manager of Events and Sponsorships.

• Key departmental initiatives, including Focus on the Family Day and the Pastors Appreciation Gala are planned and executed with excellence in partnership with the Events team

Success looks like:

• Growth in ministry opportunities generated through these engagements

• Speaking opportunities at churches, conferences, camps, schools, and ministry gatherins on family-related and ministry-related topics are consistently managed and pursued

• Positive audience feedback and engagement.

• Effective representation at churches, conferences, schools, camps, and ministry gatherings.

• Key events and initiatives achieve desired participation and engagement outcomes

4. Organizational Management & Ministry Programs

• Provide leadership and strategic direction to strengthen volunteer engagement and ministry participation through Impact Teams and related initiatives.

• Support ministry effectiveness through responsible planning, resource stewardship, accountability, and performance measurement.

Success looks like:

• Quarterly key performance indicators aligned with the key results established by the Director of Ministry & Community Engagement.

• Use volunteer performance metrics and participation data, currently in TimeCounts, to support informed decision-making. 

• New ministry opportunities and innovations are identified and evaluated.

• Budgets and resources are managed responsibly.

About You:

• A deep commitment to the mission, vision, and values of Focus on the Family Canada.

• 3+ years of pastoral experience, preferably in a Family Pastor, Youth Pastor, Young Adult Pastor, or other leadership role within a local church setting.

• Completion of a Bible College degree or Seminary graduate.

• Additional degree or certificate in a related field such as non-profit management, marketing, communication, is an asset.

• Experience in public speaking, teaching, facilitating workshops, or leading seminars.

• Strong networking skills with proven ability to build and sustain strategic relationships with diverse ministry stakeholders.

• Ability to develop creative and innovative ideas that improves current processes and create new opportunities.

• Understanding of issues affecting churches, ministry leaders, and Christian organizations in Canada.

• Strong planning and time management skills, and the ability to manage multiple responsibilities.

• Proficiency in Microsoft 365.

Other Requirements 

This important role requires an individual who is able to sign and adhere to our Christian Foundations and Standards. 
 
We thank everyone for their interest in this role. To better manage our resources, please note that only shortlisted candidates will be contacted for next steps.

Why Join Us? 

• Be part of a mission-driven team that makes a tangible difference in the lives of families.

• Work in an organization that prioritizes faith, social responsibility, and holistic family support.

• Enjoy a collaborative and supportive work environment with opportunities for professional growth.

• Enjoy generous paid time off and leave to ensure you have time to recharge.

• Comprehensive extended health benefits to promote physical and mental well-being 

• Provision of Employee Assistance Program (EAP) including counseling to support mental health. 

• Enjoy store discount for staff to all Focus on the Family resources and materials.

• RRSP Matching starting at 5% after a year of continuous employment to help plan your financial future.

  Collaborate with an experienced clinical team and professional support in a healthy team environment

  Maintain a sustainable caseload with prioritization of quality care by limited sessions and clients per day
  Professional growth and support with annual membership dues and ongoing professional development

What’s the job? 

1. Clinical Counselling  

• Provide approximately six professional online counselling (video and phone) sessions per client (adult individuals) to those seeking short-term support, while recognizing when referrals to longer-term care or specialized services is appropriate.

• Conduct assessment of clients' presenting concerns and develop appropriate treatment goals and recommendations.

• Integrate evidence-based counselling practices with a Christian worldview, while respecting the beliefs and backgrounds of each client.

Success looks like:

• Clients receive timely, professional, and compassionate counselling services.

• Client satisfaction and care experience reflect ministry and clinical excellence.

• Clients demonstrate progress toward identified counselling goals.

2. Ministry Leader Care 

• Support the emotional, relational, spiritual, and vocational health of pastors, ministry leaders, missionaries, or their spouses through counselling that recognizes the unique realities of ministry life.

Success looks like:

• Counselling interventions reflect an understanding of ministry-specific challenges.

• Appropriate integration of faith, theology, and counselling principles occurs when desired by the client.

• Positive outcomes contribute to greater resilience and long-term ministry effectiveness.

3. Resource Recommendations and Referrals 

• Ensure clients are connected to appropriate resources, (books, articles, podcasts, broadcasts,) support networks, and specialized services that best meet their ongoing needs

Success looks like:

• Appropriate referrals are provided in a timely manner when additional or specialized care is required.

• Clients receive helpful ministry resources that support continued growth.

• Counsellor Referral Network and community resources are utilized effectively.

4. Documentation and Professional Standards

• Maintain professional standards, regulatory compliance, and accurate records that support safe, ethical, and accountable counselling services.

Success looks like:

• Client records are accurate, complete, and maintained within required timelines.

• Professional, legal, and ethical standards are consistently upheld.

• Privacy, confidentiality, and duty-to-report requirements are met.

5. Ministry Development and Administrative Standards

• Contribute to the growth, effectiveness, and sustainability of Counselling and Care Ministries through collaboration, professional development, and ministry innovation.

• Administrative responsibilities are completed accurately and in a timely manner.

Success looks like:

• Active participation in team collaboration, consultation, and learning opportunities.

• Contributions support ministry resources, programs, and initiatives.

• Professional knowledge remains current through ongoing development.

• Ministry projects and departmental initiatives receive meaningful support.

About You:

• A master's degree in Counselling Psychology, Clinical Counselling, Psychology, Social Work, or a closely related discipline.

• Current registration or eligibility for registration with a recognized Canadian professional regulatory body. Membership with the Canadian Counselling and Psychotherapy Association (CCPA) is strongly preferred.

• Minimum 5 years of experience providing counselling to adult clients and commitment to ongoing professional development.

• Demonstrated experience conducting clinical assessment, treatment planning, and short-term counselling interventions.

• Excellent interpersonal and communication abilities.  

• Ability to build trust quickly and create a safe therapeutic environment.

• Ability to work independently while contributing positively within a team to build good working relationships and a healthy, supportive team culture.

• Sound judgment, professional boundaries, and ethical decision-making.

• Proficiency with electronic health records and virtual counselling platforms, with strong organizational and documentation skills. 

• Experience working with pastors, ministry leaders, or faith-based organizations is considered an asset.

• Experience providing online counselling is an asset.

Other Attributes: 

• A vibrant and growing personal relationship with Jesus Christ.

• Agreement with and commitment to uphold Focus on the Family Canada's mission, values, and Statement of Faith, able to sign and adhere to our Christian Foundations and Standards.

• A compassionate, humble, and servant-hearted approach to counselling.

• A desire to prayerfully depend upon the guidance of the Holy Spirit when providing professional counselling, and always respecting each client's individual beliefs and values.

• Integrity, professionalism, and a commitment to excellence in both ministry and clinical practice.

 
 
We thank everyone for their interest in this role. To better manage our resources, please note that only shortlisted candidates will be contacted for next steps.

• Be part of a mission-driven team that makes a tangible difference in the lives of families.

• Work in an organization that prioritizes faith, social responsibility, and holistic family support.

• Enjoy a collaborative and supportive work environment with opportunities for professional growth.

• Enjoy generous paid time off and leave to ensure you have time to recharge.

• Comprehensive extended health benefits to promote physical and mental well-being.

• Provision of Employee Assistance Program (EAP) including counseling to support mental health. 

• Enjoy staff discounts on all Focus on the Family resources and materials.

• RRSP Matching starting at 5% after a year of continuous employment to help plan your financial future.

What’s the job? 

The Social Media Coordinator is responsible for supporting the success of key departmental priorities through the following areas:

1. Social Media Strategy &Audience Growth

• Grow Focus on the Family Canada’s digital presence and influence by implementing social media strategies that support organizational priorities, ministry objectives, campaigns, fundraising initiatives, and audience engagement goals.

Success looks like:

• Growth in followers, subscribers, and online community size.

• Increased reach, impressions, and audience engagement.

• Consistent execution of social media content calendars and campaign priorities.

• New opportunities for social growth and audience development areidentifiedand implemented.

• Social channels contribute to ministry awareness and organizationalobjectives.

2. Content Development & Publishing

• Ensure Focus on the Family Canada's ministry content is transformed into engaging, relevant, and platform-optimized social media experiences that strengthen brand awareness, audience engagement, and ministry impact.

• Develop relationships with ministry leaders and internal subject matter experts toidentifyand capture stories, insights, interviews, testimonials, and ministry moments that can be transformed into engaging social media content.

• Produce and coordinate short-form video content (e.g., Reels, Shorts) in collaboration with Creative Services and Media Production to maximize audience engagement across social platforms.

Success looks like:

• Content calendars are executed consistently and on schedule.

• Social content reflects Focus on the Family Canada's voice, brand, and ministry values.

• Increased awareness andutilizationof Focus on the Family Canada resources and ministries.

• Campaigns, events, resources, and ministry initiatives receivetimelyand effective social media support.

• Content performance meets or exceeds established engagementobjectives.

3. 3. 3. 3. CommunityEngagement and Management

         • Foster healthy, engaged, and mission-aligned online communities that encourage meaningful interaction while protecting and enhancing Focus on the Family Canada's reputation.

           
           

         Success looks like:

         • Audience inquiries and interactions receivetimelyresponses.

         • Online engagementremainsrespectful and aligned with established guidelines.

         • Engagement levels increase across key social platforms.

         • Escalation procedures are followed appropriately when sensitive issues arise.

         • Positive online community engagement and audience experience.

4. Analytics, Insights and Continuous Improvement

• Use social media data and audience insights to improve content effectiveness,optimizecampaigns, and support informed marketing decisions.

• Preparationof monthly reports and campaign summaries for the Marketing Manager.

Success looks like:

• Regular reportingprovidesactionableinsightstoleadership.

• Content decisions are informed by performance metrics and audience behavior.

• Engagement, conversion, and traffic performance improve over time.

• Emerging trends and opportunities areidentifiedand evaluated.

• Recommendations result in measurableanalytics andperformance improvements.

About You:

• A deep commitment to the mission, vision, and values of Focus on the Family Canada and a growing, personal relationship with Jesus Christ. 

• Bachelor's degree or diploma in Marketing, Communications, Digital Media, Public Relations, Business, or a related field, or equivalent combination of education and experience.

• 2+years of experience managing social media for a brand, organization, or agencywith strong understanding of content marketing, digital marketing, audience engagement, SEO and social media optimization best practices.

• Excellentwriting and storytelling skills,with a strong grasp of grammar and punctuation.

• Strong understanding of Facebook, Instagram, TikTok, YouTube, X, Pinterest, and evolving social platforms, along with experience using social media scheduling and analytics tools.

• Experience adapting long-form content into short-form, highly engaging social media content such as Reels, Shorts, and TikToks.

• Familiarity with Canva andbasic understanding of photography, video editing, and graphic design principles; Experience working with HubSpot or other marketing automation platforms is an asset.

• Experience working in a non-profit or ministry environment is an asset.

• Detail-oriented, with the ability to follow established processes, and deliver accurate, high-quality work on time in a fast-moving, rapidly changing environment.

• Strong communicator with the ability to warmly relate and communicate effectively, both verbally and in writing. 

Other Requirements 

This important role requires an individual who is able to sign and adhere to our Christian Foundations and Standards.

We thank everyone for their interest in this role. To better manage our resources, please note that only shortlisted candidates will be contacted for next steps.

The successful candidate is highly organized, detail-oriented, service-minded, and enjoys coordinating multiple priorities while supporting meaningful ministry outcomes.

 
There may be some travel involved (up to 10% of your work assignment), with occasional evenings and weekends required for ministry events and retreats.

Why Join Us? 

• Be part of a mission-driven team that makes a tangible difference in the lives of families.

• Work in an organization that prioritizes faith, social responsibility, and holistic family support.

• Enjoy a collaborative and supportive work environment with opportunities for professional growth.

• Enjoy generous paid time off and leave to ensure you have time to recharge.

• Comprehensive extended health benefits to promote physical and mental well-being. 

• Provision of Employee Assistance Program (EAP) including counseling to support mental health. 

• Enjoy store discount for staff to all Focus on the Family resources and materials.

• RRSP Matching starting at 5% after a year of continuous employment to help plan your financial future.

About You:

• A deep commitment to the mission, vision, and values of Focus on the Family Canada.

• Post-secondary education in business administration, office administration, event management, nonprofit administration, communications, ministry, or a related field.

• 3+ years of proven experience in administration, program coordination, events and ministry support in a multitasking environment.

• Experience coordinating multiple projects, deadlines, and stakeholders simultaneously.

• Experience maintaining databases such as volunteer management systems, records, and operational systems.

• Experience supporting volunteer programs, events, registrations, or participant services is an asset.

• Experience working within a ministry, church, nonprofit, or mission-driven environment is preferred.

• Experience using Microsoft Office applications, databases, registration systems, or volunteer management platforms

• Desire to empower others and spiritually uphold those volunteering their skills and abilities to the ministry.

• Willingness to work some evenings and weekends as required for event promotion and execution.

• Must hold a valid driver’s license.

• Team player, willing to be flexible during busy season to succeed as a team.

Other Requirements 

This important role requires an individual who is able to sign and adhere to our Christian Foundations and Standards.

We thank everyone for their interest in this role. To better manage our resources, please note that only shortlisted candidates will be contacted for next steps.